Daily Archives: January 18, 2016

Companies that Consider Hearing in their Customer Experience

Today, we’d like to put a spotlight on a few companies that put an emphasis on improving experiences for their hearing impaired customers and employees. While we believe this should be the norm, these businesses offering technology and take into account considerations that many others are not.

Uber Offers Equality in Work Opportunities

uber-icon_0The first such company is Uber, the technology startup that has disrupted the taxi industry. Uber offers customers a Smartphone App to call for car rides. At the same time, it offers work opportunities for many who otherwise may never be able to work as a cab driver. With their App, a hearing impaired driver has  the  chance to choose the communication method they’d prefer which will keep them from missing the work that Uber brings. Steve Claridge, who’s hearing impaired himself, praised Uber’s efforts in a recent post here.

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