After a slow progression of hearing loss in her right ear, Elizabeth Collins became permanently deaf on her right side from a mastoidectomy surgery at the age of 14. She has lived with single-sided deafness (SSD) for most of her life, struggling to hear in school and at work.
“I had a fear of not wanting to raise my hand in school because I didn’t want to make a mistake. Growing up with single-sided deafness and not having the access or advocacy that we have now meant dealing with a lot of stigmas around being hearing impaired. I had to overcome a lot of insecurity, adversity, and bullying as I grew up,” Elizabeth explained.
The first hearing aids she used were BiCROS hearing aids, but the solution wasn’t enough for her hearing loss. It wasn’t until Elizabeth was 38 years old, when she decided to go back to college, that she began researching new hearing loss solutions for SSD. While completing her associates degree at Tidewater Community college she noticed a picture of someone wearing something behind their ear — a bone-anchored hearing system (BAHS). Audiologists hadn’t presented BAHS as an option, so Elizabeth did her own research, and found BAHS could be the right solution.
Obstacles and persistence
Elizabeth encountered her first obstacle while trying to get approval for BAHS surgery —insurance. After her insurer rejected the surgery multiple times, she reached out to a BAHS advocate who educated her on insurance codes. After two years of fighting, she was finally approved and moved forward with her abutment surgery in 2012.
A year later, Elizabeth encountered another issue when she tried to upgrade her device because she was struggling with the type of BAHS she was using. The device wasn’t helping her in school and customer service was not supportive of her needs. She researched other brands of BAHS and found the Facebook group BAHA World Hearing where she first learned about Oticon Medical’s Ponto bone-anchored hearing system. Elizabeth was given a Ponto loaner to try. She shared her reaction for the first time in a heart-tugging video (see below).
Elizabeth made the decision to switch to a Ponto BAHS and got ready for her next battle — a revision operation to have an Oticon Medical abutment implanted. Two years after she graduated college and began her career as a Contract Specialist at Norfolk Naval Shipyard, and despite confronting more insurance rejections for her re-implantation surgery, Elizabeth finally received her Oticon Medical abutment in October 2018.
Life with her Ponto 3 SuperPower
Since receiving her new abutment and Ponto 3 SuperPower, Elizabeth has been experiencing a new world of hearing. When in meetings for work she can hear sounds more clearly and doesn’t miss what her co-workers are saying, whereas before she would struggle to make sense of conversations. Last year she graduated magna cum laude from Strayer University with a Bachelor of Arts degree in Business Administration and is now pursuing a Master’s Degree.
“Now I get to discuss and elaborate on topics. I do presentations and trainings where before, never in my life would I have wanted to go up in front of people and present. I’m excelling at my job and advancing to leadership roles. The most important difference I’ve noticed is that my speech has improved, my family has started to respect me, and I feel more confident,” she said.
In the end Elizabeth feels the switch was worth it. “Oticon Medical has captured my heart and I’m not going back. When people see my Ponto and ask me what I’m wearing, I let them know that this is my ear.”
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children, 16 of whom had conductive hearing loss and one with single-sided deafness (SSD). She initially tested the children with the Ponto Power fitted on softbands. Prof. Pittman had the children listen to and learn six new made-up words and assessed the number of repetitions required before each child learned the words. Then she repeated the test, only this time with the Ponto Power affixed to the children’s abutments. The results were significant — it took the children approximately 166 trials to learn the words when sounds were transmitted through the skin via the softband yet only 60 trials when sounds were transmitted directly through the attached devices. That’s an impressive 2.5 times increase in learning speed! 
Denmark to assess how Ponto aids in improving memory. Participants in the study included 16 adults in their late fifties with conductive or mixed hearing loss. Again, the subjects were first tested wearing their Pontos on softbands only. Their assigned task was to recall seven words after listening to sentences including each word individually. The results showed the subjects remembered the words at a rate of approximately 46 percent. However, when they wore their Pontos on their abutments and were tested again, that number rose to a significant 52 percent. This means wearers experienced a 13 percent relative improvement in ability to recall with direct sound transmission vs. skin transmission — likely because fewer mental resources were needed to process the signal, and so more can be devoted to memory. 
headquarters in Denmark. Participants consisted of 21 adults in their late 50s with conductive or mixed hearing loss. They were tested using three different processors with different maximum outputs: Ponto Pro, Ponto 3, and Ponto 3 SuperPower. Participants were tasked with listening to and repeating sentences heard through background noise, while an eye-tracking camera monitored their pupil dilation, an established measurement of listening effort wherein the pupil dilates in direct relation to the amount of listening effort expended. Our researchers compared the performance of the subjects using each device and noted a sizeable decrease in listening effort and retention with use of the Ponto 3 SuperPower as indicated by reduced pupil dilation as compared to the Ponto Pro and the regular Ponto 3. This supports the idea that higher power hearing systems allows wearers to comprehend speech with significantly less effort.