Six Tips to Consider
Congratulations on making an appointment with a hearing care professional (HCP)! This is an important step in your bone conduction hearing journey. If you’re a bit anxious or concerned about the appointment, check out these six tips to help you feel more prepared and confident. (And remember, you’ve already done the hard part.)
Tip #1: Think about what you need and want
Besides overall improved hearing, what do you want to get out of this appointment and from a Ponto bone anchored hearing system (BAHS)? Do you have trouble hearing conversations? Do you struggle hearing in noise? Do you need hearing help at work, school, or on a smartphone? Consider writing down a list of situations in which you seem to struggle with your hearing the most. Understanding your personal needs and hearing goals will help your HCP fit a Ponto BAHS and select an accessory that works best for you.
Tip #2: Download the Ponto Care App
The Ponto Care™ app is a mobile self-help tool that provides guidance while you are trying out a bone anchored sound processor. It allows you to get the most out of your trial and make an informed decision whether bone conduction hearing is right for you. It does that by guiding you through different listening situations in your daily life and letting you rate and comment on them. Once you have done the ratings, you can easily share them with your hearing care professional and discuss them at your next visit, whether that takes place in person or remotely.
The Ponto Care app is compatible with both iPhone® and Android™ and can be downloaded for free from the App® Store or Google Play™. The app does not require any login. For more information about the Ponto Care App and Oticon Medical visit Oticon Medical Ponto Care app.
Tip #3: Connect with other Ponto Users
Hearing what others have to say about their experience and their advice who have been in your shoes is invaluable! One easy way to get started is inside the Ponto Care app under Information. There are video and written testimonials by Ponto users that you can easily access to check out what others have to say about their Ponto experience. We can also connect you with an Oticon Medical Ponto Advocate. Simply contact Oticon Medical today or call 888-277-8014.
Another way to connect is by Following our Oticon Medical Facebook Page. Here you can chat with Ponto users, as well as read interesting posts and short articles.
Tip #4: Bring your medical records
Make a list of your medications and gather your medical records. Your HCP may allow you to fill out intake forms in advance – check their website or call the office to find out. Otherwise, ensure you bring this information to your appointment. Certain medications can cause hearing loss, and your HCP should see your full medical picture. If you have changed medications since your last appointment, let your HCP know. The medical records you will want to bring include previous hearing tests, other hearing devices worn, prior ear surgeries, and/or imaging scans of your ear.
Tip #5: Performance testing and questionnaires
It’s important to evaluate how you do with a Ponto hearing device during your trial and before any decisions are made. We encourage you to ask your HCP to evaluate your performance in noise with the Ponto sound processor Additionally, they may ask you to complete a questionnaire about your subjective feedback regarding the overall sound quality of the device. This information will help your HCP identify areas that are important for further discussion.
Tip #6: Bring a buddy
Take a trusted family member or friend along with you to your appointment. Sometimes it’s difficult to remember everything while the hearing care professional is testing your hearing and providing information. Having a friend on hand to take notes or ask follow-up questions on your behalf can be invaluable. They can also pick up on details you might miss, and help you weigh the pros and cons of various hearing solutions.
Again, congratulations on beginning your journey toward good hearing health!
About the Author
Gail Leininger, Au.D., CCC-A is an audiologist who has worked with implantable technologies for over twenty years. She is an Auditory Technical Specialist for Oticon Medical.
Ponto Care™ app compatibility
System and software requirements: Apple® devices: iOS 11 or later. Android™ devices: Android OS 8.0 or later.
To download the Ponto Care™ app, go to the App Store® or Google Play™ and search for Oticon Medical or “Ponto Care”.
When you use the Ponto Care™ app, you have the option of emailing a document with your name, ratings, comments and app usage period (report) to your clinical personnel.
If you choose to send a report, we will temporarily store the report and the clinical personnel contact details for the sole purpose of sending the report. We will not keep any of your personal data or the clinic personnel contact details.