Monthly Archives: December 2022

Hearing Tips to Make Sure Everyone Enjoys the Holidays

It’s that time of year again, when you join family and friends to celebrate the holidays. But if you are hard of hearing, it might be a challenge to enjoy the hustle and bustle fully. A noisy dinner conversation can leave you exhausted by the effort spent trying to understand what everyone is saying.

With that in mind, we’d like to share some tips to help make communication easier and the season more enjoyable for everyone regardless of hearing ability. We encourage you to share these with your loved ones, so that they know how to make you feel fully included this season, and all year ’round.

Face the person to whom you are speaking

Ensure that someone with hearing loss can see your face. The visual cues will help them understand any words they might have missed.

Minimize background noise

Turn off the TV during mealtime. Lower the volume on any music playing in the background or turn it off entirely.

Make sure the room is well-lit

This makes it easier for the hard-of-hearing person to read lips and see facial expressions and body language around the room.

Get the individual’s attention before speaking

Say the name of the person to whom you are speaking first or gently tap their arm. Once you have their attention, begin speaking and you are likelier to be heard and understood.

Speak slowly and clearly

Annunciate each word and don’t speak so quickly that your words all run together.

Don’t just repeat – rephrase 

If the person you are speaking to says, “What?” or otherwise indicates they didn’t hear what you said, don’t just repeat the same thing more loudly, try saying it a different way. Typically, the issue the person has understanding you is not volume, but clarity.

Oticon Medical’s OpenSound Navigator can make hearing easier

Oticon Medical has developed OpenSound Navigator™ as a method of noise reduction and it can help you participate more fully in conversations around your holiday dinner table. In this situation, you want to hear the conversation, regardless of its direction. OpenSound Navigator seamlessly adjusts to your environment and reduces the effort it takes to hear.

Talk to your audiologist about creating a program in your Ponto™ 5 Mini or Ponto 5 SuperPower sound processor that utilizes OpenSound Navigator and enjoy the difference it makes this season. Additionally, you can hand a paired ConnectClip™ to a friend or relative across the table. Their voice can be streamed directly into your Ponto 5 device from up to 65 feet away!

            Oticon Medical wishes you and your family a happy and healthy holiday season!

Traveling with Your Ponto Bone Anchored Hearing System

Since we are in the midst of the busiest travel season of the year again, it seems like a good time to reshare this blog post. Even when not traveling, you might want to download the MRI Safety Security card just to have on hand, in case you ever find yourself in need of an MRI scan.

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As the holiday season begins, so does the opportunity for travel. If you are traveling this season, here are a few things to consider if you have a Ponto™ bone anchored hearing system (BAHS).

Airport and TSA security

It is important to advise the TSA agent prior to going through the security or x-ray process that you have an implantable device. At this time, you may consider handing or showing them your MRI Safety Security card. If you don’t have a card or can’t find it, you can download the MRI Safety Card from our website. Cards are available there in different languages, along with other helpful informational materials. We recommend printing or saving the card to your phone prior to travel.

As you prepare for your trip, another great resource to check out is Oticon Medical’s Tips and Tricks section of the website.  In this section you will find information and advice on everyday activities with your Ponto system.

Additional Ponto device and abutment safety considerations

The abutment is made from titanium and safe to go through the metal detector or x-ray machine. Since titanium is weakly magnetic, the security system’s alarm will most likely not go off. However, it is still a good idea and important to let the TSA agent know ahead of time about your Ponto and implant in the event that additional screening is necessary after your initial pass through the x-ray process.

As for your Ponto processor, since it does contain a magnet, this may set off an alarm. We always recommend that when exposed to medical-strength x-ray you remove your processor to prevent damage. However, TSA screenings have low dose x-ray exposure and are safe to move through. So, if you forget to take it off there is no harm, but you may set off the alarm as the Ponto processor contains metal.

If you choose to take off your Ponto processor, simply put it in a case with the battery door open and in a TSA container for the belt screening, as you do your other carry-on items. This is safe for the processor and will not cause damage.

Items to bring on a trip with your Ponto processor

When traveling with your Ponto, you want to make sure you have packed all your equipment and extra supplies. It is a good idea to bring extra batteries, your wireless accessories, and the appropriate cables for charging them. Consider charging your accessories the night or day before you leave to ensure you can use them while traveling.

It is also important to pack your Ponto Care Kit for cleaning the abutment. Daily care of the abutment site will help guarantee you can use your Ponto BAHS throughout your travels. Abutment cleaning is especially important if you are swimming. Remember, your Ponto processor is not waterproof! If you need a new dry aid kit or Ponto Care Kit, don’t worry; simply register with  Oticon Medical Friends to order from the Online Store and have supplies sent directly to your home.

You can also have Ponto-related information at your fingertips by downloading the Oticon Medical Ponto Care™ App to your smartphone, so you can travel with ease and peace of mind. Remember to also store your audiologist’s or clinic’s office information in your phone or have it written in your care kit in case you have questions. You can also contact Oticon Medical Auditory Technical Services for any questions regarding your Ponto sound processor.  We are available Monday – Friday, 8 AM to 8 PM Eastern Time.

Finally, if you are traveling somewhere very warm or cold, you should remember not to leave your Ponto sound processor, wireless accessories, or batteries out in extreme weather elements. For example, if you leave your Ponto sound processor on the car dashboard in extreme heat, it could damage the device. Also, if the batteries are left in extremely cold temperatures, they might freeze and have a shorter lifespan.

Oticon Medical wishes you and your loved ones a safe, happy, and healthy holiday season!

Here’s a quick checklist of the items we discussed. Enjoy your travels, wherever they may take you!

  • MRI safety/security card
  • Extra batteries
  • Carrying case
  • Wireless accessories
  • Charging cables for accessories
  • Ponto Care Kit
  • Your audiologist’s office contact information
  • Oticon Medical Contact Information: 888-277-8014 or [email protected]
  • Download our Oticon Medical Ponto Care App

Helpful site to review prior to travel:

Disabilities and Medical Conditions | Transportation Security Administration (tsa.gov)

(Choose External Medical Devices and/or the Implants/internal medical devices for more advice.)

About the author

Nicole Maxam, AuD, CCC-A serves as an Auditory Technical Specialist at Oticon Medical. She has been an audiologist for over 16 years with experience in implantable technologies.