Daily Archives: June 19, 2024

Tips and Tricks for Maintaining Your Softband 5

If you or a loved one uses the Softband 5 with a Ponto™ device, here are some handy tips and tricks to make sure you get the most out of your softband experience!

1. Keep It Clean

  • Regularly inspect and clean the connector plate to keep it free of dust and particles. You can use a soft, dry cloth or lukewarm water with mild detergent for the Softband 5 connector plate.

  • Regularly inspect and clean the sound processor coupling as well. You can use a soft, dry cloth or a dry, soft-bristled toothbrush to keep the coupling free of dust and particles.

2. Minimize Handling

  • Keep the sound processor attached to the softband and only remove it when necessary, such as for battery changes.

3. Replace Worn Connector Pads

  • Check the connector pads regularly and replace them if they appear worn or damaged. The wearing time may vary depending on exercise, environment, and hair and skin characteristics. Make sure to remove the old connector pad completely before attaching a new one.

4. Check Fit and Functionality

  • Parents or caregivers should always verify that the softband is correctly attached and positioned, and that the sound processor is functioning properly before use. The softband should fit snugly around the head, allowing enough space to slip two fingers between the band and the head.

5. Monitor Elasticity

  • Replace the softband if it has lost its elasticity to ensure a secure and comfortable fit.

6. Properly Attach Your Processor

  • When attaching your processor to your Softband 5 connector plate, gently rock the processor back and forth to secure it onto the connector. Avoid pushing or pulling the processor straight on or off.

If you have any questions or need further assistance with your Softband 5, please don’t hesitate to contact your audiology professional or Oticon Medical Auditory Technical Support Services!