Category Archives: Advocacy

Professional. Sport Enthusiast. Ponto 5 SuperPower Wearer

Advocate Jay Wiecheta wants you to know how Ponto™ 5 SuperPower supports his busy, active lifestyle. 

Jay Wietecha lost the hearing in his right ear at the end of July 2018 due to a 1.8 cm acoustic neuroma that was surgically removed. Despite his surgeons’ best efforts to leave the hearing nerve intact, it still went out and he was left with single-sided deafness (SSD).

Jay spoke to a treatment coordinator post-op who also happened to have become deaf on one side following removal of an acoustic neuroma. She was a Ponto user and advised Jay that it was his best option and worth looking into. In October of 2018, Jay went through the minimally invasive Ponto surgery (MIPS) and had his first Ponto activated in November of that year.

Jay was inspired by his coordinator’s advocacy to pay it forward and advocate for others who might benefit from bone anchored hearing technology. He shares, “As an active member of the Acoustic Neuroma Association, I have been involved with several support groups over the years in which I openly share my experiences and successes with others who are on the same journey, including my decision to have a bone anchored hearing device. I have developed a close relationship with my local ENT who originally diagnosed my tumor and have shared with him how well my device has improved the quality of life, so he can help his patients become informed of the benefits. I often have open discussions with my own patients about the many benefits to having a Ponto and how well it has served me. Whenever someone asks me about the device, even when I’m out in public, I will stop and chat with even strangers about how great the device is and how it benefits me.”

Recently, Jay decided it was time to upgrade to the new Ponto 5 SuperPower. The following are his thoughts and experiences with a device he says has, “A very vibrant and robust sound quality!”

A User Shares His Thoughts after Upgrading to Ponto 5 SuperPower

Steffen upgraded from the Ponto™ 3 SuperPower to the new Ponto 5 SuperPower to treat his single-sided deafness recently. The following are his thoughts, which he kindly gave us permission to share.

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I am still very happy with my Ponto SuperPower 5. It continues to remain superior to my old Ponto 3 SP. Notably, the ambient background sound is much more naturally quiet. The Ponto 3 SP had more background noises that made it obvious that I was wearing a hearing device. For the Ponto 5SP, I often have to double-check that it’s even on if it’s quiet in the room or outside. Happily, I’m just confirming that it’s just really quiet in the room or outside vs. a dead battery, etc. On an especially windy day outside, I might switch to “Comfort” mode, but usually it’s not really required.

I’m deaf in my right ear. In a busy, noisy setting, I tend to cock my left ear in the direction of the noise I’m  trying to hear but seem to be hearing just fine when walking with someone on my right side. There’s always room for technology improvement in my mind. I’d even be interested in a hearing system that makes me hear better than someone with two good ears!

I really like utilizing my iPhone® with the Ponto 5 SP for work meetings and phone calls. I do not tend to use the accessory (Oticon ConnectClip™), which is designed to do something similar on my Android™ phone.  When I’m using the iPhone, I can’t even tell if the sound is external or internal!

Cosmetically, I do like that the Ponto 5 SuperPower processor is smaller than the Ponto 3 SP. Not that big of a deal for me, but in the future, I would be interested in a Ponto that is even smaller and less noticeable out in public. If there is a way to develop one that is flush with my head and does not stick out as much, that would be nice as well. Bottom line is that I’m a very happy customer already but am open to even further improvements.

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Are you ready to upgrade to our latest SuperPower technology? Find out how: Ponto 5 SuperPower Upgrade.

What New Users Have to Say about Ponto 5 SuperPower

During the month of July, we have been traveling around to film a series of new user stories with wearers of the Ponto 5 SuperPower. Our subjects have provided us with wonderful insights into their experiences so far, and we are excited to share a preview of their opinions in this blog post.

On choosing to get the Ponto 5 SuperPower

“I’ve heard about many people with Ponto 5 SuperPower devices and wanted to try them. I heard that it was terrific regarding the sound quality, power, and no feedback.” – Camilla G.

“Coming from the 3SP and then to the four, I was always looking for a little more sound from the P4. The P5SP now has all that and then some!” – Jay W.

“Sounded very similar to P5 Mini because of the programming that fits me comfortably and it’s already excellent as the P5 Mini.” – Sarah S.*

“We were very excited to hear OM was coming out with a Ponto 5 SuperPower! (My daughter’s) hearing loss is severe enough that the extra headroom of the SuperPower allows for access to as much sound as possible, and, equally, as little feedback. – Katelyn H.

“I have been using the Ponto 5 Superpower since it became available, and it is so great!” – Anonymous user

First impressions of the Ponto 5 SP

“At my office, I made some hot coffee; I noticed that buzzing noise in my right ear Ponto and realized that it was the steam from my coffee. Maybe my office was very quiet that day or I didn’t know hot coffee had a sound.” – Camilla G.

“A very vibrant and robust sound quality.” – Jay W.

“I like the SuperPower for its longer battery life, especially when streaming wirelessly.” – Sarah S.

“The first thing I noticed when (my daughter) put on the P5SPs was that she was more aware of background noises and high frequency sounds, like birds, bugs, water, the pool filter, and background noise like other people’s conversations going on around her.” – Katelyn H.

“Hearing this naturally makes a really big difference day to day and there is a depth to the sound that I have not experienced with any previous bone conduction device (I have used).” – Anonymous user

Improvements noticed wearing the Ponto 5 SuperPower

“I can communicate in a social situation, such as a restaurant, a meeting, and various appointments. Before, I struggled with understanding what people were saying in social situations. Now I can engage more without listening fatigue.” – Camilla G.

“I can be in the living room watching tv and hear subtle noises from the laundry room which is around three corners and down the hall. That wasn’t possible with my older devices.” – Jay W.

“Wearing my Ponto 5 SuperPower allows me to hear the surrounding environment through OpenSound Navigator™ (full 360-degree soundscape).” – Sarah S.

“At school, (my daughter) is more confident in group settings. She’s better focused in class and isn’t constantly interrupting or distracted, trying to keep track of what’s being said behind her.” – Katelyn S.

“The amazing streaming volume, which to me sounds louder and not distorted, and I would say that this is certainly a step forward compared to any of my previous devices.” – Anonymous user

Five things wearers love about Ponto 5 SuperPower

“Music, music, music… I think I made that clear!” – Camilla G.

“I find that in some situations it actually is almost too loud. I find myself turning it down instead of wishing it had more power, which is awesome.” – Jay W.

“I like that I have the choice to control the volume either through my phone or onboard features.” – Sarah S.

“(My daughter) loves hearing the birds and crickets. She found a baby bird nest the other day by listening to their cries and going to see what it was.” – Katelyn H.

“I now have the power and processing that makes sounds feel incredibly natural. I can tell that there is a calmness and relaxation in my body and mind when I am wearing the Ponto 5 Superpower.” – Anonymous user

Ready to try out or upgrade? Learn everything you need to know about Ponto 5 SuperPower!

*Disclosure: Sarah S. is a summer intern with Oticon Medical as well as a Ponto wearer.

Initial Thoughts on Ponto 5 SuperPower: Great Power and Processing

We recently spoke to a long-time Ponto™ wearer with single-sided deafness (SSD) who tried out our new Ponto 5 SuperPower. They kindly gave us permission to share their reaction, because they want to encourage others with similar hearing conditions to treat their hearing loss effectively.

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Hey there! I have had single-sided deafness for more than 20 years. I’ve struggled to hear voices on my “deaf” side and either had to ask for repetition or ask the person to move to my “good” side. Also, hearing in noisy environments is very difficult and drains me of my energy. It was a big decision to get implanted with a bone anchored hearing system (BAHS) and I inevitably waited longer than I should have to get the surgery. Overall, it was a simple procedure.

I have been wearing Ponto since the second-generation Ponto Plus was available. I have tried other products with mixed results due to poor sound quality and reliability. Next, I transitioned to a Ponto 3 SuperPower, and was really impressed with the improvement in sound quality with a more powerful device.

When Ponto 4 came out, new sound processing and Bluetooth® technologies were available with direct streaming to the device. While Ponto 4 was not a power device, these improvements were enough for me to upgrade and the sound quality from the Oticon OpenSound Navigator™ seemed to make up for the lack of overall power. There were some issues however, as the sound felt slightly flat and the streaming was a little too soft, especially when there was any sort of background noise.

I have been using the Ponto 5 Superpower since it became available, and it is so great! I now have the power and processing that makes sounds feel incredibly natural. I can tell that there is a calmness and relaxation in my body and mind when I am wearing the Ponto 5 Superpower. Hearing this naturally makes a really big difference day to day and there is a depth to the sound that I have not experienced with any previous bone conduction device.

Combine this with the amazing streaming volume, which to me sounds louder and not distorted, and I would say that this is certainly a step forward compared to any of my previous devices. I would encourage anyone wearing a BAHS to try the Ponto 5 Superpower and experience these things for themselves. It was well worth my time and effort to go through this process.

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Are you ready to upgrade to the Ponto 5 SuperPower? You can try it out before you decide! Please visit the Upgrade Your Ponto page on our website for details.

Advocate Sarah Shares Her Experience as a College Student with Hearing Loss

Sarah Sabal is a longtime Oticon Medical hearing advocate and currently a summer intern with Oticon Medical. In this blog, she shares her experiences growing up with hearing loss and how she has benefited from wearing bilateral Ponto devices, particularly when it comes to her education.

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Hello everyone! My name is Sarah Sabal, and I am a college student attending Rochester Institute of Technology, double-majoring in Marketing and Chinese Language and Culture (Mandarin) with a minor in International Business. I will be graduating in the spring of 2024.

Having been born deaf due to microtia and atresia and after spending the first seven years of my life in an orphanage in China, I am no stranger to adversity. I learned early on how to overcome challenges and never let my disability define me. Instead, it serves as a reminder that I need to work extra hard turning every challenge into an opportunity to succeed. I am a longtime Oticon Medical Ponto™ user and an advocate who wears a Ponto 5 Mini, which has changed my life. It has helped me to experience the full soundscape, while learning Chinese, and communicate more easily with my co-workers, teachers, and friends, and better advocate for myself and other people with hearing loss.

Motivated despite challenges from an early age

Back in the orphanage in China, I had no family, education, or hope. When a family in the United States chose to adopt me, I knew my life was about to change and that I would have to work extra hard to make up for the lost time.

As an adoptee from China, I always wanted to learn the Chinese language. When I came to America at seven, I was deaf and could speak only a small amount of the Sichuan dialect. My greatest personal challenge has been overcoming my deafness and proving that I can achieve my goals through hard work, determination, and never making excuses.

After I had minimally invasive Ponto surgery (MIPS) and got my first Ponto bone conduction hearing devices, I remember hearing the birds for the very first time. New to hearing and speaking, I worked tirelessly to ensure I was always prepared for class. I focused on becoming proficient in English. Over the years, I also taught myself Mandarin so that I could communicate with the exchange students my family hosted from China. I became regularly active in my high school and served as an advocate for the Deaf and hard of hearing (HoH) community. I also participated in various extracurricular activities. I achieved a 4.2 GPA, was a member of the National Honor Society and National Art Honor Society, played the oboe in my high school band, and ran varsity track and cross-country.

My interest in the Chinese language prompted me to pursue an undergraduate degree at RIT. This distinctive degree program pairs a proficiency in the Chinese language and culture with a technical or professional discipline, such as engineering, business, and health sciences. I take every opportunity both in and outside the classroom to immerse myself in language, culture, and traditions.

I was awarded the Critical Language Scholarship (CLS) in 2021 through the Department of State, where I studied Mandarin this past summer at the National Cheng Kung University (NCKU) in Taiwan. Due to Covid-19 restrictions, the program was taught virtually but allowed me the opportunity to travel to South Korea independently for an immersive experience and to learn about another culture. I was selected as a 2021 Boren Scholar to study Mandarin in Taiwan this upcoming fall 2022 for a semester. I have been accepted into National Cheng Kung University (NCKU) to advance my Chinese proficiency and study Business in Chinese.

Since getting my Ponto 5 Mini, I have had the opportunity to study abroad in a different environment constantly using Chinese, which is a difficult language to learn. It is a very tonal language that involves hearing different pitches and attention to detailed minor sound changes.

Using Ponto 5 Mini in a classroom environment

My college class schedule gives me the flexibility to study, work part-time, socialize, and rest in my free time. My class range in size from 14 to 200 students. Learning in a large setting with many students and one professor can make it challenging to hear because it is often noisy. During lecture sessions, I take advantage of RIT’s services through the National Technical Institute for the Deaf (NTID) program, allowing me to have captioning, note-taking, and extended test time. In addition, I use Oticon Medical’s advanced wireless technology, EduMic™, which allows me to hear my professor’s voice directly through my Ponto 5 Mini.

After classes, I usually go to a study room on campus to do my work online. When I have Zoom meetings or video lectures, I use the ConnectClip™ that automatically syncs through Bluetooth® to my laptop. I love using my ConnectClip because it provides a clear, crisp sound that goes directly into my Ponto without an interim accessory and does not have to disturb anyone else in a quiet study room. I am grateful for Oticon Medical and RIT’s services for helping Deaf or hard of hearing students, which have allowed me to reach my full potential and succeed in all my classes.

Social life made easier with Ponto

During my free time, I often get together with my friends, which is the best part of my college life experience. We usually go out for dinner and go on adventures creating quality memories that I will cherish for the rest of my life. When I am with my friends, in clubs, or attending any social events, struggling to communicate, or straining to hear what they say in a loud, crowded environment has not been an issue. My Ponto 5 Mini has a built-in setting that automatically reduces or softens background noise to help me listen to the person talking directly to me. The OpenSound Navigator™ feature creates a 360 degrees soundscape, allowing me to hear sounds coming from all around me.

Facing life’s challenges

In life, there will always be challenges trying to knock you down. Although I am doing very well at RIT with my Ponto 5 Mini processors, there have been some personal and technical challenges. A few ignorant people who don’t understand hearing loss have silently judged me for needing an American Sign Language (ASL) interpreter, talking slowly, or they assume that I might be stupid. To combat these personal challenges, I try not to let them affect me and continue to show everyone who I am and that I’m not afraid that I am different. Often, these ignorant people lack education and understanding that hearing loss does not affect an individual’s other capabilities, or they are just narrow-minded and unwilling to accept differences.

I have also had some technical challenges, such as needing more batteries or a check-up for my Ponto 5 processors to ensure they continue functioning normally. The most fortunate part of RIT is that they have  a free, on-campus audiology center where I can make an appointment for any hearing-related issues. I am grateful to my school offers this, as most universities do not.

Becoming a hearing advocate for myself and others

Before coming to RIT, I used to be self-conscious because I didn’t want to stand out from my hearing peers. I used to wear my hair over my devices and not let others see that I was wearing my Ponto processors. That all changed when I realized coming into college, most people were very welcoming and accepting of diversity and part of an inclusive community. At RIT, we have approximately 12,000 students with hearing loss creating a unique, mixed community between hearing and Deaf/HoH students interacting together. I am not afraid to explain to other students what my processor are and how they help me hear. Most of my friends, classmates, professors, and other faculty staff find it very interesting and are amazed to learn how I hear through vibration with my Ponto 5 Mini yet can live the life I want as a college student. I am proud of my identity, where I come from, and how I got to RIT, accomplishing all my endeavors.

I have always overcome any adversity that blocked my path to success. When challenges arise, I self-advocate by communicating with others to help them understand my situation and ask for the help I need instead of struggling. It took me a long time to learn to advocate for myself because, growing up from elementary to early high school, my mother always fought for me to ensure I had the right resources. But now, as a college student, I stand my ground to ensure I don’t get taken advantage of due to my hearing loss. My mother is still my biggest supporter and is proud of me for overcoming my hardships though!

I am now excelling in college with a 3.58 GPA and currently participate in different clubs and sports activities. I was part of the RIT NCAA Division III Women’s varsity cross-country and track; I am a member of Asian Cultural Society and Society for Asian Scientists and Engineers (SASE). During my college years, I have taken three part-time on-campus jobs as a Chinese note-taker for Deaf or HoH students, a virtual teacher’s assistant in Chinese cultural research, and a Chinese tutor. I believe everyone has a voice and that their values matter despite their hearing loss or other challenges, and that like me, everyone deserves an equal chance of success.

How Advocacy Led Emma Kate’s Family to the Right Hearing Loss Treatment

Longtime Oticon Medical advocates Georgene and Lucy Brown befriended Liz and Emma Kate Greene, which led to Emma Kate getting a Ponto™ bone anchored hearing system (BAHS) to treat her single-sided deafness (SSD). Now Liz shares her family’s journey toward finding the right solution and the vital roles Georgene and Lucy played in making their decision.

Emma Kate has single-sided deafness due to conductive hearing loss. This is secondary to otosclerosis, which was first diagnosed in kindergarten, but we suspect occurred in 4K as we had quite a bit of difficulty that year following directions. Her teachers actually thought she was autistic because she had difficulty interacting at school, but we had no difficulty at home. We suspect this was because there was less background noise and because her dad and I both have strong (loud) voices.  

She initially used a behind-the-ear regular hearing aid. She told us that this did not improve her hearing almost at all and we had a lot of difficulty getting her to wear the device. She also had difficulty being active as her device would frequently fall off and get lost.

Discovering bone conduction as a treatment option

We were first introduced to the idea of a bone anchored hearing device by our ENT when Emma Kate was 10 but he told us this wouldn’t be an option until she was older for implant. He did not offer the option of wearing a device on a softband. He also dealt exclusively with another manufacturer and therefore Ponto was not offered as an option. Once we were introduced to the idea of bone anchored devices, I did a lot of research into available devices along with the pros and cons of each, which lead us to a new ENT who was able to work with Oticon Medical devices.

As part of my research, I joined several social media groups geared towards bone anchored devices for both adults and children. In asking questions in these groups I was frequently referred to Georgene Brown, as our daughters are close in age and both active. She was incredibly friendly and informative when I reached out and has always been willing to spend time discussing her vast knowledge regarding bone anchored devices.

I think that all preteens, especially preteen girls, want to feel like they fit in. Any difference is upsetting, particularly when you feel that you’re the only one dealing with an issue. Emma Kate’s friendship with Lucy Brown has helped her feel that someone else understands the challenges that she has from being hearing impaired and also the fears that come with requiring surgery, how to fit in at school, etc. It has been incredibly beneficial to Emma Kate to be able to talk to someone who has lived through these experiences and is thriving despite hearing loss.

The next step: minimally invasive implantation surgery

Emma Kate’s abutment placement was incredibly smooth. We had a same-day procedure. She recovered from anesthesia without difficulty and was playing her guitar about two hours after we left the hospital. We had no difficulty with healing or infections. We were able to activate her Ponto about six weeks after her procedure. The most difficult part was not using her Ponto during that time at school.

Emma Kate says that since having her abutment implanted, she can hear better and that it is much more comfortable to wear her Ponto as opposed to when she was wearing the softband.* She also states that she was embarrassed for people to see the softband but feels that her Ponto is now much more discreet. She is able to be active without her Ponto moving but states that her softband would slip out of place sometimes when moving between classes at school.

The benefits of Ponto 5 Mini

Now, having the new Ponto 5 Mini makes Emma Kate’s life even easier. We first noticed an improvement when Emma Kate began wearing a Ponto on a softband However, the benefits have increased since her MIPS procedure. At home, she is able to engage more at dinner or in conversations.

At school, Emma Kate uses an EduMic™ to stream her teachers’ voices directly to her Ponto. Particularly in middle school where she has multiple teachers, some of whom are very soft-spoken or teach from the back of the room, this has been incredibly helpful. Again, this is particularly helpful during the pandemic, as many teachers are wearing masks. We have seen an improvement in her grades from consistent B’s and C’s to A’s and B’s.

She also has found significant improvement in everyday activities. She loves to play guitar and listen to music. Her Ponto has significantly improved her ability to follow music while playing her guitar and to watch TV or listen to music without the whole house hearing what she’s watching. She loves the ability to stream music directly to her Ponto, especially on road trips.

Emma Kate would say her greatest improvement is socially. She is much more confident engaging in conversations since she is not frequently having to ask her friends to repeat themselves. And this is particularly helpful in settings with background noise, such as restaurants, parties, and the cafeteria at school.

The Ponto 5 Mini’s small size, as well as the lack of feedback (due to the OpenSound Optimizer™ feature) when worn under her thick, long hair were both critical in our decision-making when comparing devices initially. She also uses the Bluetooth® capability almost daily. We have not yet used a remote appointment (via the RemoteCare™ feature) with our audiologist but have discussed that this is possible in the future. 

What parents considering a BAHS for their child should know

I want someone considering getting a bone anchored hearing device to know that there are options. Frequently, only one popular brand’s products are presented but there are other companies, such as Oticon Medical, that have incredible products as well as unparalleled support. When I initially reached out to Oticon Medical to get information prior to deciding to pursue a Ponto, I was immediately connected with a local representative who was present at Emma Kate‘s activation appointment and has been invaluable throughout this process. She is constantly willing to help me adjust settings as well as obtain necessities, such as an extra case or support for school.

I would also want them to know that there may be insurance challenges. However, our ENT and Oticon Medical have been incredibly helpful in working through these.

Lastly, and perhaps most importantly, I want them to know that they are not alone. There are multiple support groups available online through social media that can help connect to other parents as well as young adult and adult patients who are using bone anchored hearing devices in their everyday lives. These individuals are always more than willing and gracious to answer questions, provide experiences, and to just listen to the frustrations and fears that unavoidably come with having a child with hearing loss. We have found this community, particularly Georgene and her family, to be our biggest cheerleaders through this process. They have helped alleviate Emma Kate’s fears, as well as our concerns, while having our daughter go through a surgical procedure, healing, and ultimately making life-changing decisions. We are so thankful we found Oticon Medical because even in the short time that we have been using Emma Kate’s Ponto we have seen vast benefits.

Ready to try a Ponto bone anchored hearing system? Find a clinic near you!

* NOTE: Implantation is contraindicated for children below the age of 5 years.

Masked Communication for the Hard of Hearing

Better hearing during the pandemic

Imagine this scenario: You are in the grocery store paying for your groceries. The grocery store employee behind the counter is wearing a face mask and working behind a plastic shield. The person asks you a question.

You have absolutely no idea what they said.

The lip reading cues you once used to help you understand a message? Gone.

The facial expressions that once helped you when you were in a bind? Disappeared.

Do you:

  • Nod and attempt a smile under your own mask?
  • Shrug in embarrassment?
  • Ask them to repeat?
  • Answer a completely different question than the one you were asked?

If you’ve been living on this planet for the last two years, you have probably lived through some version of this experience at one point or another. Face masks have become an essential part of keeping ourselves and others safe and healthy during the Covid-19 pandemic. For people also living with hearing loss, the introduction of face masks, shields, and protective glass have formed another barrier to communication, making it more difficult than ever to understand a conversation

 Strategies we can all use to communicate better in the “mask era”

While we wait for the world to get back to normal, let’s learn about some communication strategies that we can all implement to make masked communication easier during the pandemic.

Ask your audiologist to design a Mask Mode program for you.

Researchers have done studies that have helped us understand how a mask impedes speech understanding and ways that audiologists can alleviate that situation. We know that certain face masks can reduce high frequency sounds by as much as 5-15 dB. Fortunately, advances in bone anchored hearing aid technology have made this problem easier than ever to solve. An audiologist can go into the software and create a specialized “Mask Mode” program for their patients that emphasizes the high frequency sounds that masking tends to reduce, adding emphasis to certain speech cues that are important for clarity and understanding. A Ponto™ patient can even name the program in the Connectline™ app or the Oticon ON™ app “Mask Program” and go to that program setting with a quick press of  the button when in need of a clarity boost.

Talk to your audiologist about designing a Mask Mode program for you to improve your communication performance during the pandemic.

Check your mask.

Studies show that certain types of face masks make hearing more difficult. Research out of the University of Illinois shows that single-use surgical masks and KN95 respirator masks both dampened sound the least (approximately 5 dB) compared to cloth masks. The disposable mask or KN95 mask will allow more high frequency information through, thus improving speech clarity. You may consider selecting a disposable face mask if you will be communicating with someone who has a hearing loss.

Consider a clear mask.

A clear mask is a type of mask with a clear window in front of your mouth. These masks make hearing and understanding speech easier because they provide access to visual cues and allow access to lip reading. Several companies are currently making high quality clear masks that are available for purchase. Try a quick Google search and you will find many options for places to purchase this type of protective face mask.

Advocate for yourself.

If you are someone with a hearing loss, don’t be afraid to speak up. If you are speaking to someone wearing a face mask and you don’t catch the full message, try saying something like, “I’m sorry, can you rephrase that? I have a hearing loss and I’m having difficulty understanding what you’re saying.” The person you are conversing with will understand your situation and gain empathy. They will have a chance to shift their communication style to one that suits you better, whether by speaking more slowly and clearly, raising their vocal effort slightly, or reducing noise in the room to improve your chances  of understanding them successfully.

Additional communications strategies to try.

If you are having difficulty understanding someone, your first instinct might be to say, “What?” or “Huh?”. Repeated use of these words can make dialogue frustrating. Instead, try to ask your communication partner to rephrase their message. Here are a few examples:

  • “Can you add more detail for me?”
  • “I heard you say _______ but didn’t quite catch the rest. Can you tell me more about that?”
  • “Can you say that sentence in a different way?”
  • “I heard you say ________. Can you elaborate on that point a bit more?”

Using these ideas for gathering more information will help the conversation flow and give you more opportunities to understand the message.

Online resources for bone anchored hearing support

Connecting with other Ponto users online can help provide you with support as you face the many challenges that the pandemic brings to daily life.

Oticon Medical Ponto Users | Facebook

Our Ponto Users Facebook group is an excellent tool for communication and collaboration with other Ponto users. During this time of pandemic isolation, remember that Oticon Medical has an expansive network of bone anchored hearing system users who are ready to share resources and discussion.

Oticon Medical BAHS Users Support Group | Facebook

Our BAHS support group is another useful way to connect to other bone anchored device users to discuss tips, stories, and ways to get the most out of your device.

Patient helpline (oticonmedical.com)

If you have a clinical question but you aren’t able to make it in to see your audiologist, Oticon Medical’s patient support team is available to answer any question you might have. Use the link above to access a wealth of knowledge from our support team, or call (888) 277-8014 during the hours of 8 AM and 8 PM Eastern Time, Monday through Friday.

About the Author

Courtney Smith is the Clinical Trainer at Oticon Medical. She practiced audiology in both medical and private practice settings in Las Vegas, NV. She has experience working with hearing aids, cochlear implants, and bone anchored solutions for adults and pediatrics. She completed her training at the University of Iowa in 2003.

Good Vibrations Day is Here!

On Monday, May 3, we launched what will become an annually recurring awareness day, Good Vibrations Day, to celebrate and raise awareness about bone anchored hearing as a treatment.

Today, more than 250,000 people from all over the globe use some form of bone conduction hearing device. May 3 is meant to celebrate them and the treatment—regardless of brand—by providing them with a day to talk about their experiences living with bone anchored hearing devices.

“At Oticon Medical, we recognize the importance of sound for wellbeing, for development—even for general health. So, of course, we are passionate about providing as many people as possible with the best sound imaginable. That also means creating more awareness—not just about products—but about the treatment itself. We hear much too often that a person didn’t know that their hearing loss could be alleviated, and therefore went years and years unaided. This day, May 3, is our contribution to keeping the conversation of hearing alive.” –Oticon Medical CEO, Jes Olsen

A nod to the godfather of bone anchored hearing

The May 3 date was chosen deliberately because it is the birthday of Per-Ingvar Brånemark. Brånemark was a Swedish physician and research professor. He is known as father of osseointegration and the godfather of bone anchored hearing, because his discoveries enabled the development of today’s bone conduction hearing devices. Additionally, in the US and Canada, May is Better Hearing and Speech Month.

We are celebrating with different activities and events in countries all over the world, including informational posts, contests, and fun and games. It is our hope that other bone anchored brands will join us in making Good Vibrations Day a truly non-branded awareness day focused on the people and the treatment—not products.

Good Vibrations posts, stories, tweets, reels etc. can be shared by all using the #goodvibrations and the #boneanchoredhearing hashtags. You can find them posted here: Good Vibrations Facebook page.

We also welcome you to join and share YOUR stories of life with bone anchored hearing worldwide in the Good Vibrations Facebook Group.

 

 

Ponto 4 Wearer Shannon Shares the Joy of Discovering New Sounds

New wearer Shannon Dakin recently shared her excitement about living life with Ponto 4 in a Facebook Group. The following is her experience with our most advanced bone anchored hearing system to date, in her own words.

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Basically, due to ear infections as a child, I’ve always had hearing loss. Through surgeries (about 13), I was able to hear, but I don’t think I had perfect hearing. About 20 years ago, I had another round of infections that took away my hearing. All the surgeries failed, and they were unable to do any more due to too much scar tissue.

Since then, I’ve lived life with no hearing in my right ear and some hearing loss in my left. I was unable to use conventional hearing aids as they would plug my ear canal and cause infections. In that 20 years, I could never get the bone anchored system due to the cost, and none of the medical insurance plans I had would ever cover it, until I started working where I am now.

With my Ponto 4, I’ve gone from 20 years with limited hearing to hearing everything. It has been overwhelming and fascinating at the same time. I don’t know how I accomplished so much with my limited hearing! I don’t have anything to compare the Ponto 4 with, but the sound is great, and I’ve adapted well to using it. This has been a life-changer for me and I’m very thankful!

I noticed yesterday that cardinals are the loudest birds. It amazes me that they are so noisy! We live in a very noisy world. The ice maker is my nemesis. I never knew it made so much sound all the time and when it dumps, I jump!

My husband and I are starting beekeeping this year. I was able to hear buzzing before the device, but I have a feeling this spring and summer are going to be filled with so much buzzing sound! He says I’m like a two-year-old sometimes, always saying, “What’s that?! What’s that?!”

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We appreciate Shannon allowing us to share her experience and are thrilled she is enjoying her new life filled with sounds—even if some are more enjoyable than others!

If you are considering whether to take the next step and getting a Ponto bone anchored hearing system, we can help:

Miss Lucy Brown — Still Tumbling with Ponto 4!

Our favorite Ponto 4-wearing gymnast, Lucy Brown, is able to hear clearly despite the hustle and bustle surrounding her. Check out her moves in this short video, provided courtesy of her proud mom, Georgene Brown:

Hearing in noise is one of the most difficult challenges people with hearing loss face. Whether its other people’s conversations, background music, or other ambient noise, the strain to hear what you actually want to listen to all day can be frustrating and exhausting. As a competitive gymnast, Lucy cannot afford to let either get in her way. Fortunately, thanks to her Ponto 4 bone anchored hearing system, she is able to focus on her coach’s important directions and executing her challenging gymnastic routines.

Go, Lucy Brown, indeed!