7 thoughts on “Contact Us

  1. Janice

    I have a patient that had a BaHa Ponto 3 super power and streamer implant put in in June 2017. Is it MR safe?

    Reply
    1. Hildy Silverman

      Hello, Janice. Can you please clarify — do you mean MRI? If so, yes, but your patient should make sure to inform the MRI professional that they have a bone anchored system when scheduling and visiting the MRI site. The doctor may need to have access to this information (note: for children and mentally disabled persons, this responsibility falls on the caregiver).

      Reply
  2. jayesh K patel

    hi my name is jayesh patel i have ponto-3 i need ponto-4 i want to trade ponto 3 & get ponto 4 its possiable. what i shoud do?

    Reply
    1. Hildy Silverman

      Hello, Jayesh. You need to contact your audiologist and find out if you can upgrade from the Ponto 3 to Ponto 4, as it depends on when you purchased your device and your insurance coverage. If you need further assistance, please contact our customer service team at 1-888-277-8014 (M-F 8:00am – 7:00pm EST) or by email at [email protected]. Thank you for being a valued wearer!

      Reply
    1. Hildy Silverman

      Antoinette, the cost of one of our Ponto bone anchored hearing systems varies depending on which processor you get and your insurance coverage. For more information, please feel free to contact us at [email protected] or speak to your audiology professional to find out whether a bone anchored device would work for your specific hearing needs, and if so, which one.

      Reply

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