Tag Archives: Oticon Medical

College Student. Videographer. New Ponto 5 SuperPower User.

Lindsey was born with single-sided deafness due to microtia and atresia. Little did she know that answering an ad to record testimonials for Oticon Medical would lead to discovering an effective treatment for her own unilateral hearing loss: the Ponto™ 5 SuperPower bone anchored hearing processor! In this testimonial video — which Lindsey directed herself! — she shares how the unexpected discovery of the Ponto device is supporting her education and career aspirations.

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I never knew any different when it came to what I could hear versus what my peers and family could hear. My biggest problem has always been with the direction of sound. I usually have to watch people talk to fully understand what they are saying.  When I talk with people, I make sure they are on my left side so I can hear them. Otherwise, the sound gets mixed in with other noise.

When I was 15, I tried my first implant. Although it increased the volume of sounds, I couldn’t tell which direction sound was coming from in very standard locations and situations. It actually made it more overwhelming trying to understand what everyone was saying because it made everything louder without any distinction. I would get headaches after wearing it for a few hours because it was magnetic.

I am currently in college for film production, and I plan to focus on screenwriting and directing.  That being said, I do love videography and cinematography, and getting to begin videography work in a corporate setting has been an amazing opportunity.

I was asked if I wanted to apply for a videography position for Oticon Medical to make testimonials for the Ponto 5 SuperPower. I didn’t tell them I had microtia and atresia until I traveled for the first testimonial. Now I know so many people who also have microtia and atresia or children with microtia and atresia, and I had an amazing summer creating testimonials, improving my craft, and making wonderful connections.

One of the Oticon Medical audiologists offered to let me try the Ponto 5 SuperPower. I could hear distinct sounds coming from both sides, and the volume of things made sense regarding their position from me. It was surreal, yet so natural. It took me a few days to get used to it, but I was delighted with how natural yet powerful everything sounded.

Hearing Tips to Make Sure Everyone Enjoys the Holidays

It’s that time of year again, when you join family and friends to celebrate the holidays. But if you are hard of hearing, it might be a challenge to enjoy the hustle and bustle fully. A noisy dinner conversation can leave you exhausted by the effort spent trying to understand what everyone is saying.

With that in mind, we’d like to share some tips to help make communication easier and the season more enjoyable for everyone regardless of hearing ability. We encourage you to share these with your loved ones, so that they know how to make you feel fully included this season, and all year ’round.

Face the person to whom you are speaking

Ensure that someone with hearing loss can see your face. The visual cues will help them understand any words they might have missed.

Minimize background noise

Turn off the TV during mealtime. Lower the volume on any music playing in the background or turn it off entirely.

Make sure the room is well-lit

This makes it easier for the hard-of-hearing person to read lips and see facial expressions and body language around the room.

Get the individual’s attention before speaking

Say the name of the person to whom you are speaking first or gently tap their arm. Once you have their attention, begin speaking and you are likelier to be heard and understood.

Speak slowly and clearly

Annunciate each word and don’t speak so quickly that your words all run together.

Don’t just repeat – rephrase 

If the person you are speaking to says, “What?” or otherwise indicates they didn’t hear what you said, don’t just repeat the same thing more loudly, try saying it a different way. Typically, the issue the person has understanding you is not volume, but clarity.

Oticon Medical’s OpenSound Navigator can make hearing easier

Oticon Medical has developed OpenSound Navigator™ as a method of noise reduction and it can help you participate more fully in conversations around your holiday dinner table. In this situation, you want to hear the conversation, regardless of its direction. OpenSound Navigator seamlessly adjusts to your environment and reduces the effort it takes to hear.

Talk to your audiologist about creating a program in your Ponto™ 5 Mini or Ponto 5 SuperPower sound processor that utilizes OpenSound Navigator and enjoy the difference it makes this season. Additionally, you can hand a paired ConnectClip™ to a friend or relative across the table. Their voice can be streamed directly into your Ponto 5 device from up to 65 feet away!

            Oticon Medical wishes you and your family a happy and healthy holiday season!

Traveling with Your Ponto Bone Anchored Hearing System

Since we are in the midst of the busiest travel season of the year again, it seems like a good time to reshare this blog post. Even when not traveling, you might want to download the MRI Safety Security card just to have on hand, in case you ever find yourself in need of an MRI scan.

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As the holiday season begins, so does the opportunity for travel. If you are traveling this season, here are a few things to consider if you have a Ponto™ bone anchored hearing system (BAHS).

Airport and TSA security

It is important to advise the TSA agent prior to going through the security or x-ray process that you have an implantable device. At this time, you may consider handing or showing them your MRI Safety Security card. If you don’t have a card or can’t find it, you can download the MRI Safety Card from our website. Cards are available there in different languages, along with other helpful informational materials. We recommend printing or saving the card to your phone prior to travel.

As you prepare for your trip, another great resource to check out is Oticon Medical’s Tips and Tricks section of the website.  In this section you will find information and advice on everyday activities with your Ponto system.

Additional Ponto device and abutment safety considerations

The abutment is made from titanium and safe to go through the metal detector or x-ray machine. Since titanium is weakly magnetic, the security system’s alarm will most likely not go off. However, it is still a good idea and important to let the TSA agent know ahead of time about your Ponto and implant in the event that additional screening is necessary after your initial pass through the x-ray process.

As for your Ponto processor, since it does contain a magnet, this may set off an alarm. We always recommend that when exposed to medical-strength x-ray you remove your processor to prevent damage. However, TSA screenings have low dose x-ray exposure and are safe to move through. So, if you forget to take it off there is no harm, but you may set off the alarm as the Ponto processor contains metal.

If you choose to take off your Ponto processor, simply put it in a case with the battery door open and in a TSA container for the belt screening, as you do your other carry-on items. This is safe for the processor and will not cause damage.

Items to bring on a trip with your Ponto processor

When traveling with your Ponto, you want to make sure you have packed all your equipment and extra supplies. It is a good idea to bring extra batteries, your wireless accessories, and the appropriate cables for charging them. Consider charging your accessories the night or day before you leave to ensure you can use them while traveling.

It is also important to pack your Ponto Care Kit for cleaning the abutment. Daily care of the abutment site will help guarantee you can use your Ponto BAHS throughout your travels. Abutment cleaning is especially important if you are swimming. Remember, your Ponto processor is not waterproof! If you need a new dry aid kit or Ponto Care Kit, don’t worry; simply register with  Oticon Medical Friends to order from the Online Store and have supplies sent directly to your home.

You can also have Ponto-related information at your fingertips by downloading the Oticon Medical Ponto Care™ App to your smartphone, so you can travel with ease and peace of mind. Remember to also store your audiologist’s or clinic’s office information in your phone or have it written in your care kit in case you have questions. You can also contact Oticon Medical Auditory Technical Services for any questions regarding your Ponto sound processor.  We are available Monday – Friday, 8 AM to 8 PM Eastern Time.

Finally, if you are traveling somewhere very warm or cold, you should remember not to leave your Ponto sound processor, wireless accessories, or batteries out in extreme weather elements. For example, if you leave your Ponto sound processor on the car dashboard in extreme heat, it could damage the device. Also, if the batteries are left in extremely cold temperatures, they might freeze and have a shorter lifespan.

Oticon Medical wishes you and your loved ones a safe, happy, and healthy holiday season!

Here’s a quick checklist of the items we discussed. Enjoy your travels, wherever they may take you!

  • MRI safety/security card
  • Extra batteries
  • Carrying case
  • Wireless accessories
  • Charging cables for accessories
  • Ponto Care Kit
  • Your audiologist’s office contact information
  • Oticon Medical Contact Information: 888-277-8014 or [email protected]
  • Download our Oticon Medical Ponto Care App

Helpful site to review prior to travel:

Disabilities and Medical Conditions | Transportation Security Administration (tsa.gov)

(Choose External Medical Devices and/or the Implants/internal medical devices for more advice.)

About the author

Nicole Maxam, AuD, CCC-A serves as an Auditory Technical Specialist at Oticon Medical. She has been an audiologist for over 16 years with experience in implantable technologies.

Student. Intern. Artist. Sarah is Grateful for Her Ponto 5 SuperPowers

Oticon Medical advocate and recent summer intern Sarah Sabal shares her experience before and after upgrading to Ponto™ 5 SuperPower bone conduction hearing devices.

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Born with Microtia and Atresia, I grew up in a seemingly busy world that, to me, was quiet. It was like watching a silent movie of people living their everyday life. As a young child, I eventually developed my thoughts and emotions through my artwork—a form of visual communication.

Later, when I got adopted in 2007, I was aided at the age of 8 with my first hard-wired bone anchored hearing devices on a headband. At first, I was shocked to hear for the first time, but later on, I had discomfort from wearing my hard-wired headband for a prolonged time, with addition to constant feedback. In 2013, I started wearing Ponto devices, and I now wear the Ponto 5 SuperPower.

I received multiple scholarships before going to college. I was awarded two government scholarships in Critical Language Scholarship funded by the State Department, and Boren Awards by the National Security. In addition, I have received multiple awards in art contests and been on RIT’s Dean’s List for having a GPA higher than 3.40.

Going to college, I was so grateful that I could do well in classes and make new friends. Wearing my Ponto 5 SuperPower processors allow me to hear the surrounding environment through OpenSound Navigator™ (full 360-degree soundscape). Most of the time, I use my ConnectClip™ to stream music, videos, and Zoom calls through my laptop, and EduMic™ to hear my professors in classroom settings.

I recently worked with Oticon Medical as a summer Digital Marketing intern. The resources provided by my college (RIT) and Oticon Medical gave me the opportunity to achieve success. My motivation and career plan are to pursue Marketing with the ability to speak Chinese for future opportunities. I am currently studying abroad in Taiwan under my Boren Awards scholarship.

I hope my motivation and determination to succeed despite my deafness will encourage others that anything is possible when you have a positive mindset!

Mother. Student. Advocate. Camilla Juggles It All with Ponto 5 SuperPower

Camilla Gilbert has faced many obstacles in life, including bilateral microtia/atresia with hearing loss and other challenges. Yet nothing has deterred her from helping others and advancing her education. Now she is doing it all with support from her Ponto™ 5 SuperPower bone anchored hearing devices.

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I had heard about many people with Ponto 5 SuperPower devices and wanted to try them. I heard that it was terrific regarding the sound quality, power, and feedback reduction.

Before I went back to school for my Masters in Social Work (MSW), I went to school to learn about Deaf culture and history, and ASL. What motivated me to return to school was to become a role model for myself, my daughter, and the communities I knew I would serve one day. I want to help and support people who feel like there is no hope in the Deaf/hard of hearing communities and the disabled community. I am currently pursuing my Doctor of Education degree in Educational Leadership.

My experience wearing a Ponto to school as an adult compared to going to a school as a kid without treatment is different. I’m able to understand more clearly. I can not only hear the professors, but participate in dialogue with my classmates.

Wearing the Ponto 5 SuperPower is also helping me achieve my goals as an employee, since I’m very new to my position. I can hear my colleagues whispering in their office with the door closed. Maybe we have thin walls, but before this new Ponto 5 SuperPower, I could not hear the whispering!

With Ponto 5 SP, I can communicate in a social situations, such as at a restaurant, in meetings, and at various appointments. Before, I struggled with understanding what people were saying in social situations. Now I can engage more without listening fatigue.

My hearing journey hasn’t been easy. However, this journey is who I am and will always be. Life is what you make out of it, so we must embrace our differences, weirdness, disabilities, and technology. Without technologies from Oticon Medical, which believes that Sound Matters, I wouldn’t understand hearing health’s quality and importance. If you are at a crossroads in your hearing journey, I suggest you do your research about Ponto 5 SuperPower.

Pastor Ross Feels Like Himself Again With Ponto 5 SuperPower

Ross Wiseman, pastor and avid hiker, struggled to engage with his congregation and enjoy his leisure time after losing his hearing in one ear suddenly. Treating his hearing loss with a Ponto™ bone anchored hearing system was a life-changing experience. Recently, Ross upgraded to the Ponto 5 SuperPower, and in this new testimonial video, shares how much he loves this next-gen technology.

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The hair cells of my auditory nerves died over a weekend. Friday night, I felt like my ear was stuffed up. Didn’t feel sick at all. Saturday morning I was fine. Was coaching soccer later that day and it happened again. By evening I was fine. Sunday morning, I preached, went home, and took a nap. When I woke up, I couldn’t hear anymore. I thought maybe I was getting a cold or had an ear infection. I called the ENT. When that visit ended, he told me that I was permanently deaf in my left ear. They scheduled a CAT scan to see if I had a tumor. I did not; it was single-sided deafness (SSD) with no explanation.

For over 10 years I lived unaided and was miserable. I couldn’t hear my wife on dates when we would eat out, or when we hiked. She hikes in front of me and when she would speak it was useless to try and communicate. I struggled to enjoy watching tv with my kids or hear at events like ball games. Teaching would make me sick to my stomach as I had to turn my head back and forth to try and hear everyone at the table or in the room). I would often sit with others and just smile because I was lost by the conversations that were going around me. I never could tell what anyone was saying, so it created a disconnect.

When I got my first Ponto, we had our church’s tenth anniversary party. I had so many people come to me who had been with me before I went deaf and say it felt good to have their pastor back. I was out in the open talking to everyone rather than in a corner with one person talking. I was also smiling a lot because I was engaged. I didn’t realize that, during those noisy events, I used to zone out and my face showed it. My Ponto changed everything!

If your audiologist doesn’t use Oticon Medical devices, demand that they reach out to Oticon Medical or find an audiologist who will. I was my doctor’s first Ponto user and implant surgery. Oticon Medical was amazing in sending them a product representative, and when it was time, a surgical rep to explain minimally invasive Ponto surgery (MIPS). Now the majority of their patients who need a bone anchored option go with a Ponto.

 

Isla Feels More Confident Than Ever with New Ponto 5 SuperPowers

Katelyn Harkins tells us how getting fit bilaterally with Ponto 5™ SuperPower processors have helped her eight-year-old daughter Isla blossom socially.

Isla was born with bilateral microtia/atresia. She was adopted from China at 20 months old and had no access to sound prior to coming home. She received Ponto bone anchored hearing processors on a softband as loaners from Oticon Medical the month she turned two and loved them immediately. She even insisted on wearing them to nap!

We are privileged enough to have access to excellent hearing solutions from Oticon Medical, which give Isla a near normal audiogram. We are also lucky to have a school for the Deaf nearby, which gives Isla access to education provided in both spoken English and American Sign Language (ASL).

We were very excited to hear OM was coming out with a Ponto 5 SuperPower! Isla’s hearing loss is severe enough that the extra headroom of the SuperPower allows for access to as much sound as possible, and equally little feedback. Isla was thrilled that the upgrade gave her onboard controls for volume and mute.

Isla’s upgrade included getting bilaterally implanted*. In researching implantation, I understood minimally invasive Ponto surgery (MIPS) was minimally invasive compared to the old “long cut” or “pocket” methods: one hole punched in the skin, one hole drilled and filled with a tiny screw. I brought my research to the Children’s Hospital of Philadelphia (CHOP) ENT and Isla was his first MIPS surgery. He expressed that he loved the process and was very impressed with the how easily it went. In this video, (Isla was still waiting six months to “snap on” her processors because her skull bones are thin).

The Ponto 5 SPs are amazing!  My daughter has loved her devices from the beginning, and we always made them fun by having a bunch of different colored softbands to choose from each morning. She has absolutely blossomed in public and more crowded situations with the upgrade to P5 SPs. She’s more willing to get out there and play or join a group of kids she doesn’t know. Absolutely worth it!

* Ponto surgery is contraindicated for patients under 5 years of age. The subject here is shown wearing two ponto 5 superpowers on a softband but has undergone the surgery stated by the parent. Outcomes and healing times wary patient to patient. Please consult your caregiver.

Professional. Sport Enthusiast. Ponto 5 SuperPower Wearer

Advocate Jay Wiecheta wants you to know how Ponto™ 5 SuperPower supports his busy, active lifestyle. 

Jay Wietecha lost the hearing in his right ear at the end of July 2018 due to a 1.8 cm acoustic neuroma that was surgically removed. Despite his surgeons’ best efforts to leave the hearing nerve intact, it still went out and he was left with single-sided deafness (SSD).

Jay spoke to a treatment coordinator post-op who also happened to have become deaf on one side following removal of an acoustic neuroma. She was a Ponto user and advised Jay that it was his best option and worth looking into. In October of 2018, Jay went through the minimally invasive Ponto surgery (MIPS) and had his first Ponto activated in November of that year.

Jay was inspired by his coordinator’s advocacy to pay it forward and advocate for others who might benefit from bone anchored hearing technology. He shares, “As an active member of the Acoustic Neuroma Association, I have been involved with several support groups over the years in which I openly share my experiences and successes with others who are on the same journey, including my decision to have a bone anchored hearing device. I have developed a close relationship with my local ENT who originally diagnosed my tumor and have shared with him how well my device has improved the quality of life, so he can help his patients become informed of the benefits. I often have open discussions with my own patients about the many benefits to having a Ponto and how well it has served me. Whenever someone asks me about the device, even when I’m out in public, I will stop and chat with even strangers about how great the device is and how it benefits me.”

Recently, Jay decided it was time to upgrade to the new Ponto 5 SuperPower. The following are his thoughts and experiences with a device he says has, “A very vibrant and robust sound quality!”

A User Shares His Thoughts after Upgrading to Ponto 5 SuperPower

Steffen upgraded from the Ponto™ 3 SuperPower to the new Ponto 5 SuperPower to treat his single-sided deafness recently. The following are his thoughts, which he kindly gave us permission to share.

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I am still very happy with my Ponto SuperPower 5. It continues to remain superior to my old Ponto 3 SP. Notably, the ambient background sound is much more naturally quiet. The Ponto 3 SP had more background noises that made it obvious that I was wearing a hearing device. For the Ponto 5SP, I often have to double-check that it’s even on if it’s quiet in the room or outside. Happily, I’m just confirming that it’s just really quiet in the room or outside vs. a dead battery, etc. On an especially windy day outside, I might switch to “Comfort” mode, but usually it’s not really required.

I’m deaf in my right ear. In a busy, noisy setting, I tend to cock my left ear in the direction of the noise I’m  trying to hear but seem to be hearing just fine when walking with someone on my right side. There’s always room for technology improvement in my mind. I’d even be interested in a hearing system that makes me hear better than someone with two good ears!

I really like utilizing my iPhone® with the Ponto 5 SP for work meetings and phone calls. I do not tend to use the accessory (Oticon ConnectClip™), which is designed to do something similar on my Android™ phone.  When I’m using the iPhone, I can’t even tell if the sound is external or internal!

Cosmetically, I do like that the Ponto 5 SuperPower processor is smaller than the Ponto 3 SP. Not that big of a deal for me, but in the future, I would be interested in a Ponto that is even smaller and less noticeable out in public. If there is a way to develop one that is flush with my head and does not stick out as much, that would be nice as well. Bottom line is that I’m a very happy customer already but am open to even further improvements.

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Are you ready to upgrade to our latest SuperPower technology? Find out how: Ponto 5 SuperPower Upgrade.

What New Users Have to Say about Ponto 5 SuperPower

During the month of July, we have been traveling around to film a series of new user stories with wearers of the Ponto 5 SuperPower. Our subjects have provided us with wonderful insights into their experiences so far, and we are excited to share a preview of their opinions in this blog post.

On choosing to get the Ponto 5 SuperPower

“I’ve heard about many people with Ponto 5 SuperPower devices and wanted to try them. I heard that it was terrific regarding the sound quality, power, and no feedback.” – Camilla G.

“Coming from the 3SP and then to the four, I was always looking for a little more sound from the P4. The P5SP now has all that and then some!” – Jay W.

“Sounded very similar to P5 Mini because of the programming that fits me comfortably and it’s already excellent as the P5 Mini.” – Sarah S.*

“We were very excited to hear OM was coming out with a Ponto 5 SuperPower! (My daughter’s) hearing loss is severe enough that the extra headroom of the SuperPower allows for access to as much sound as possible, and, equally, as little feedback. – Katelyn H.

“I have been using the Ponto 5 Superpower since it became available, and it is so great!” – Anonymous user

First impressions of the Ponto 5 SP

“At my office, I made some hot coffee; I noticed that buzzing noise in my right ear Ponto and realized that it was the steam from my coffee. Maybe my office was very quiet that day or I didn’t know hot coffee had a sound.” – Camilla G.

“A very vibrant and robust sound quality.” – Jay W.

“I like the SuperPower for its longer battery life, especially when streaming wirelessly.” – Sarah S.

“The first thing I noticed when (my daughter) put on the P5SPs was that she was more aware of background noises and high frequency sounds, like birds, bugs, water, the pool filter, and background noise like other people’s conversations going on around her.” – Katelyn H.

“Hearing this naturally makes a really big difference day to day and there is a depth to the sound that I have not experienced with any previous bone conduction device (I have used).” – Anonymous user

Improvements noticed wearing the Ponto 5 SuperPower

“I can communicate in a social situation, such as a restaurant, a meeting, and various appointments. Before, I struggled with understanding what people were saying in social situations. Now I can engage more without listening fatigue.” – Camilla G.

“I can be in the living room watching tv and hear subtle noises from the laundry room which is around three corners and down the hall. That wasn’t possible with my older devices.” – Jay W.

“Wearing my Ponto 5 SuperPower allows me to hear the surrounding environment through OpenSound Navigator™ (full 360-degree soundscape).” – Sarah S.

“At school, (my daughter) is more confident in group settings. She’s better focused in class and isn’t constantly interrupting or distracted, trying to keep track of what’s being said behind her.” – Katelyn S.

“The amazing streaming volume, which to me sounds louder and not distorted, and I would say that this is certainly a step forward compared to any of my previous devices.” – Anonymous user

Five things wearers love about Ponto 5 SuperPower

“Music, music, music… I think I made that clear!” – Camilla G.

“I find that in some situations it actually is almost too loud. I find myself turning it down instead of wishing it had more power, which is awesome.” – Jay W.

“I like that I have the choice to control the volume either through my phone or onboard features.” – Sarah S.

“(My daughter) loves hearing the birds and crickets. She found a baby bird nest the other day by listening to their cries and going to see what it was.” – Katelyn H.

“I now have the power and processing that makes sounds feel incredibly natural. I can tell that there is a calmness and relaxation in my body and mind when I am wearing the Ponto 5 Superpower.” – Anonymous user

Ready to try out or upgrade? Learn everything you need to know about Ponto 5 SuperPower!

*Disclosure: Sarah S. is a summer intern with Oticon Medical as well as a Ponto wearer.