This series of posts introduces you to our current roster of Oticon Medical employees in the United States. As you know, we’ve been through a lot of changes over the past few years. We are pleased that so many wonderful new people have joined the dedicated employees who remain with us!
Dr. Shelby Peeler, Auditory Technical Support Services
Please join us in welcoming our new Auditory Technical Specialist, Shelby Peeler!
Background
Shelby Peeler, AuD, CCC-A, PASC graduated as a Doctor of Audiology in 2018 from Auburn University. Prior to joining the Oticon Medical team, she practiced as a pediatric audiologist, but also enjoyed working with all ages during her schooling and externship. Her special clinical interests are early intervention, working with oncology patients, tinnitus and hyperacusis, hearing conservation, and of course bone conduction.
Shelby spent five-and-a-half years as a clinical audiologist, including three years at a children’s hospital in South Texas serving a patient population with a high rate of microtia and atresia, which is where her love of working with bone anchored hearing systems (BAHS) was born. She holds a pediatric audiology specialty certification from the American Academy of Audiology.
Shelby’s favorite pastime is going to concerts and music festivals! In the last year she has traveled from her home in Atlanta to Nashville, Baltimore, Chicago, Milwaukee, and even Amsterdam to see some of her favorite artists.
Shelby is a member of the Auditory Technical Specialists (ATS) team at Oticon Medical. The ATS team are dedicated and highly skilled audiologists who assist clinicians and Oticon Medical BAHS wearers and candidates with a broad range of inquiries. They provide numerous services, including:
- Programming support
- Answers to candidacy questions
- Troubleshooting of Ponto™ and Sentio™ Systems and related accessories
- Bluetooth® connectivity guidance
The ATS team is responsible for knowing about all things Oticon Medical and enjoys coming up with creative solutions to assist clinicians, patients, and candidates.
Oticon Medical’s Auditory Technical Services team is available to answer patient inquiries during office hours Monday-Friday 8:30 am to 5:30 pm ET. Please feel free to call us at (888) 277-8014 (choose Option 4 when prompted). Or you can send us a message anytime using this convenient ATS Submission form or send an email to [email protected].